Situation
While working with the registry office, we had several days where we were short staffed during rushes at the end of the day or month.
Task
My manager would request extra hours for staff when needed during these busy times so the staff would not become overwhelmed by large numbers of customers
Action
I would come in on my days off, come in early or stay later in the day.
Result
Tasks were completed in a more timely manner, customers were efficiently helped and staff was not overworked by delegating responsibilities to more people.
Personal Property Certificate
During this course, I was educated on all services through The Alberta Personal Property (APPRES) system, achieving a full accreditation status. This included:
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Registration of security agreements, writs of enforcement, liens and charges.
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Renewals, amendments and discharges of all agreements, writs, liens and charges.
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Searches by individual/business debtors and creditors, by serial numbers on collateral goods, and by writ/lien information.
