Situation
While working with the registry office, we had several days where we were short staffed during rushes at the end of the day or month.
Task
My manager would request extra hours for staff when needed during these busy times so the staff would not become overwhelmed by large numbers of customers
Action
I would come in on my days off, come in early or stay later in the day.
Result
Tasks were completed in a more timely manner, customers were efficiently helped and staff was not overworked by delegating responsibilities to more people.
Corporate Certificates
During these courses, I was educated on all corporate services through The Corporate Registry (CORES) system, achieving the highest level of accreditation. This included:
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Providing history and certificates for all Alberta societies, non-profit and for profit corporations, trade names and partnerships.
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Registering new entities, amending existing entities, and reviving dissolved corporations.
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Filing of annual reports or returns for corporations.
